• Tier
  • Discoverer Member

  • Spends in Rs

    100

  • Points Earned

    2

  • Per Point Value

    1 INR

  • Explorer Member

  • Spends in Rs

    100

  • Points Earned

    4

  • Per Point Value

    1 INR

BenefitsDiscovererExplorer
Enrolment / MembersFree from Brand website, Front Office check-in desk, through QR CodeExisting members, upgraded from Discoverer
Tier Upgrade RangeSpend 0 - 49,999 INR to get upgraded to ExplorerINR 50,000 Onwards
BreakfastComplimentaryComplimentary
Beverages2 Complimentary Beer or Soft Beverages once during the stay2 Complimentary drink of guest choice* once during the stay (Alcoholic or Non Alcoholic)
Room UpgradeNILComplimentary room upgrade from base category to next category (Subject to availability)

Terms and Conditions

Our Loyalty Program operates under the following terms and conditions unless otherwise expressly stated. For any clarifications, please contact the Loyalty Program support at +91 7711000222 or email us at , , or .

  • Member refers to a natural person who is admitted as a member of the loyalty program member services.
  • Points are the loyalty points earned or awarded for utilizing the services or facilities of Royal Orchid and Regenta Hotels.
  • Reward is the benefit and/or service that a member can avail of through the redemption of his/her points.
  • Membership and benefits of the Regenta Rewards program are offered at the sole discretion of Royal Orchid and Regenta Hotels.
  • The Loyalty Program shall be applicable only at Participating Hotels and/or Participating Restaurants.
  • Membership is open to individuals aged 18 years and above.
  • Enrolment in the loyalty program must be in the individual's full legal name, and government-recognized proof of identification must be provided upon request.
  • All stays and voucher upgrades are subject to availability.
  • Earned points are valid for 18 months from the date they are credited. Unused points will lapse after 18 months.
  • Spend on rooms booked at "ineligible rates," conferences, meetings, weddings, banquets, and other similar functions is not considered eligible spend.

Ineligible rates for room nights are defined as

  • Room rates where bookings are made via travel agencies or online travel portals.
  • Room rates for group bookings, conferences, weddings, events, or organized tours.
  • Certain hotels, restaurants, coffee shops, and spas may not be part of the loyalty program.
  • Employees of Royal Orchid, its affiliates, or subsidiaries, and employees of any joint ventures or companies that own and/or manage the aforesaid hotels (collectively 'Employees') are not eligible to enroll or participate in the Loyalty Program.
  • Members cannot maintain membership in or earn points on multiple accounts. If more than one membership account is assigned to an individual, he/she will only receive points for one membership account. Duplicate membership accounts may be cancelled.
  • All interpretations of the terms and conditions and program benefits shall be at the sole discretion of Royal Orchid Hotels.
  • Two offers cannot be combined. (Any promotional offers running on brand website cannot be combined with member offers)